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Product Ideas & Feedback

Use this forum to suggest/discuss new product ideas. While our team may not respond to each post, your submissions are used to guide future decisions. Share your ideas and engage with the community!
posts
Navigation/Visibility
Some of the navigation/visibility takes too many clicks. If I have someone on a hotlist I'm viewing. I should be able to see within the contact when I open it up. What step they're at, what next steps are up coming without having to navigate back to the campaign. This is just one example.
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Assistant level permissions needed
I have a virtual assistant that I am hoping to have create, populate/edit, and duplicate campaigns for the team. They will not be sending any emails themselves. As a "viewer" they can't do any of these things and since they will not be actually conducting any outreach they don't need a full "user" license. Is there an "assistant" level user option that can be explored to give more permissions without full usability?
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SW Mobile App for Dialer
Mobile app for SW so we can more effectively use SW dialer from our phones
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Allow more than 2 variants for each email step
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Allow to use multiple email addresses in the same campaign
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Make the spyntax in a way that it can be written manually on the email rather than having to select it and input the options in. It would be a lot easier to use. Also it would allow us to copy and paste it on different templates.
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Make the spyntax in a way that it can be written manually on the email rather than having to select it and input the options in. It would be a lot easier to use. Also it would allow us to copy and paste it on different templates.
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Organizing emails based on preference
An easy way to highlight or put emails in order of preference for quick review and campaigning.
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Organizing emails based on preference
An easy way to highlight or put emails in order of preference for quick review and campaigning.
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Activity Report
We are trying to make sure that our consultants are using the multi-channel approach i.e. using the phone, two email steps, LinkedIn connection requests and InMails. It would be great to have a report that shows how many records consultants have sourced, how many have been approached via phone, how many went through the email steps and so forth with LinkedIn. Also, it would be beneficial to see how many records are stuck in each stage past their set date
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