I think a simple but very effective feature could be to download Live Feed.
I find the current feature very slow and clicky, have to press next page every 10 or so and then having to scroll up again.
It would be brilliant if we could download a report of it choosing a date from 'Last 24 hours' or '7 days' etc etc.
Then the consultant can take action on this far easier and share to their whole team in meetings or directly